Standard items: Dispatched within 1–2 business days
Personalized items: Please allow an additional 3–8 business days for crafting and quality assurance
Estimated Shipping Times (After Dispatch)
USA: 7–15 business days
Rest of World: 5–25 business days
Please note: Shipping timeframes are estimates and may vary due to external factors such as customs clearance, courier delays, seasonal demand, or international trade policies.
Duties & Taxes: Rare, but the buyer is responsible if applicable
Order Cancellations: Accepted within 1 hour of placing your order
Damaged Packages: Contact us within 5 days of delivery with clear photo evidence — we’ll arrange a refund or replacement
Returns: Refunds available for non-custom, full-priced items. Personalized or custom pieces are non-returnable
Important: Do not return items to the sender address on the package. Please contact us first for the correct return process — the sender address is not our return facility
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