Frequently Asked Questions

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Where do you ship?

We currently ship to the United States and the United Kingdom.

What are your shipping times?

You can view the estimated shipping time upon choosing the shipping method at checkout.

How much does shipping cost?

We offer both free and premium shipping options. Costs and delivery times are shown at checkout so you can choose what suits you best.

Can I track my order?

Yes. Once your order ships, you’ll receive a tracking number by email so you can follow its journey.

How can I contact you?

We’d love to hear from you. Email us anytime at info@hanoura.com and we’ll gladly assist you.

What is your return policy?

You can view our policy here.

What is your shipping policy?

You can view our policy here.